Mike Doane, Principal Consultant

Goal: Mike started Term Management, LLC in 2011 with one goal in mind: create and manage world class taxonomies for world class clients.

Work:To date, Mike has built taxonomies for NASA, PepsiCo, Amazon, Del Monte, Microsoft, Expedia, University of Washington Medicine, Providence Health & Services, VISA, Philip Morris, Nike, The Standard Insurance, and Washington Mutual, to name a few.

Lesson learned: Never try to re-organize someone’s piles of paper without their permission.

Quote: “Pick up the hammer!” (inside joke to my iSchool students…)

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Grace Whiteaker, Account Manager

Goal: Joined Term Management, LLC in 2011 with one goal in mind: build great relationships with current and potential world class clients.

Work: Grace comes most recently from the University of Washington Information School where she was a Lecturer and Online Learning Administrator for the MLIS program for the past 11 years.

Lesson learned: Taxonomy is not taxidermy. The user experience is much better.

Quote: “There is no finish line. Change happens. Wear a seatbelt.” (From my grad school portfolio)

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Isaac Pattis, Consultant

Goal: Isaac joined Term Management, LLC in 2011 to help Mike in his endeavor to create and manage world class taxonomies for world class clients.

Work: Isaac is currently a full-time graduate student at the UW Information School. He also co-chairs the UW Chapter of ASIS&T.

Lesson learned: Whatever you do, remember what came before you… especially when taxonomies are concerned.

Quote: “Function is beauty.” Great words from a friend and mentor.